Customers looking for a service business price do not want to fill in a contact form and wait. They want a number, now. Job quoting software gives them that number on your website and captures their details at the same time. This guide covers how it works, who it is for, and what to look for.
When a potential customer wants to know what a job will cost, they usually do one of three things: phone you, fill in a contact form, or go to a competitor who gives them a price immediately.
If you are on the road, in another job, or it is a Sunday evening, the phone goes unanswered. The contact form sits in your inbox until you check it in the morning. By which point the customer has already booked with whoever responded first.
This is the specific problem job quoting software is built to solve. Instead of making customers wait, your website calculates a price for them on the spot. They enter a few details about the job, they see a price in seconds, and their contact details are captured automatically. You get a notification. They get a confirmation. The whole exchange happens without you needing to be involved.
For service businesses with consistent pricing, this is one of the biggest changes you can make to how many enquiries convert into paid jobs.
There is an important distinction between customer-facing job quoting software and internal quoting platforms like Tradify, Jobber, or ServiceM8.
Internal quoting tools are designed for building formal quote documents inside your business. You assess a job, open the platform, add line items, and send the customer a quote by email. This is the right approach for complex bespoke work where a site visit is genuinely necessary before you can give a price.
Customer-facing job quoting software sits on your website. Customers interact with it directly. It gives them a price in real time, without your involvement. It is designed for jobs where the price can be calculated from a small number of inputs: a destination, a property size, a service type.
Both tools serve different stages of the customer journey and many businesses use both. A courier might use QuoteKit on their website to capture distance-based quotes automatically, and a simple spreadsheet or job tracker to manage operations. A cleaning company might use QuoteKit to handle inbound enquiries and Jobber for scheduling repeat clients.
What customer-facing quoting software does that internal tools cannot: it gives a website visitor a price before they go elsewhere.
Job quoting software works best when the price of a job can be calculated from a small, clear set of inputs. The following business types tend to see the strongest results.
Courier and same-day delivery. The price is primarily driven by distance. A customer enters pickup and delivery postcodes, the software calculates the road distance using Google Maps, and applies the business's rate per mile. Surcharges for same-day, weekends, and evenings are applied automatically. This is the most time-sensitive enquiry type in the service sector. Customers booking a courier job need a price and a confirmation quickly.
Removals and man and van. Distance combined with property size and any extras such as packing or storage. Job quoting software lets customers build their own quote by selecting from your options, with the price calculated as they go.
Cleaning. Fixed price by property type and number of bedrooms, or hourly rate with a minimum. High volume of enquiries, consistent pricing, and a customer base that strongly prefers getting a price without a phone call.
Trades. Standard callout jobs with known prices: boiler service, blocked drain, emergency electrician, gas safety certificate. These can all be quoted instantly. Complex bespoke work like a full rewire or a loft conversion still needs a site visit and a manual quote, but standard jobs can be handled automatically.
Gardening, valeting, window cleaning, pressure washing. Fixed price by job type or property size. Simple configuration and often high conversion rates because there is nothing to negotiate.
Instant price calculation. The customer sees a price on screen immediately after entering their job details. Not a form submission that goes to your inbox. Not a request for a callback. An actual price, calculated in real time.
Lead capture on every quote. Before the price is shown, the customer enters their name, email address, and phone number. These are stored in a leads dashboard and emailed to you as they come in. This is the key difference between a quote calculator that does something useful and a price estimator that just tells people how much things cost without capturing any information about them.
Distance-based pricing with real road distance. For courier, removals, and any business that prices by distance, the software needs to use actual Google Maps road distance. Straight-line distance is not accurate enough for real job pricing and will cause you to either undercharge or lose customers who get a lower quote from a competitor using real distances.
Automatic surcharges. Weekend rates, bank holiday rates, same-day premiums, and evening charges should be applied automatically based on the customer's chosen date and time, not calculated manually on each job.
Booking requests. After seeing their price, customers can request a specific date and time slot. You receive the booking request, confirm or decline, and the customer gets an automated response. This closes more enquiries into confirmed bookings without additional back-and-forth.
A leads dashboard. All enquiries in one place with status tracking, notes, and CSV export. Compared to managing everything through an email inbox, a dashboard significantly reduces the number of leads that fall through the gaps.
QuoteKit is customer-facing job quoting software built for UK service businesses. The setup takes around 20 minutes and requires no technical knowledge.
You configure your pricing in the QuoteKit dashboard: your base rates, service or vehicle options, and any surcharges. The dashboard then gives you a line of code to paste into your website. From that point, any visitor to your site can get an instant quote.
For distance-based jobs, customers enter pickup and delivery addresses using Google Places autocomplete. QuoteKit calls Google Maps in the background to calculate the real road distance and applies your rate per mile. Surcharges for weekends, bank holidays, same-day, and evenings are applied automatically based on the date and time selected.
For fixed-price and hourly jobs, customers select from your service options and the price is shown immediately.
In both cases, the customer enters their name, email, and phone number before seeing the price. Those details appear in your leads dashboard and are emailed to you within seconds of the quote being submitted.
After the quote, customers can request a booking date and time slot. You see the request in your dashboard, confirm or decline with one click, and an automated email goes to the customer.
The widget embeds with one line of code on WordPress, Wix, Squarespace, Webflow, Shopify, and custom HTML sites. It is also available as a floating popup button that appears on every page of your site.
QuoteKit costs £19 per month billed annually or £29 per month on a monthly plan. No setup fees, no contracts, 14-day money-back guarantee.
What is job quoting software? Job quoting software gives customers an instant price for a job directly on your website. They enter their job details, see a price immediately, and their contact details are captured automatically. It is different from internal tools like Tradify or Jobber, which are used to build quotes inside your business after an assessment.
Which businesses use job quoting software? Couriers, removals companies, cleaning businesses, tradespeople, gardeners, valets, window cleaners, and any service business that can price jobs from a consistent set of inputs. It works best for businesses with standard pricing rather than fully bespoke project work.
How is job quoting software different from a contact form? A contact form collects information and sends it to your inbox. You then quote manually and the customer waits for a reply. Job quoting software calculates a price in real time and shows it to the customer on screen immediately, without you needing to be involved.
Can job quoting software handle distance-based pricing? Yes. QuoteKit uses Google Maps to calculate actual road distance between two locations and applies your rate per mile. This works for any pickup and delivery route, anywhere in the world.
Does job quoting software work on mobile? Yes. The QuoteKit widget is fully responsive and works on mobile, tablet, and desktop. Given that a large proportion of service business enquiries come from mobile devices, mobile performance is a core part of the product.
How much does job quoting software cost? QuoteKit costs £19 per month billed annually or £29 per month on a monthly plan. No setup fees, no contracts, and a 14-day money-back guarantee.
How long does it take to set up? Most business owners complete the full setup in under 20 minutes. No developer is needed. You configure your pricing in the dashboard and paste one line of code into your website.
Free to start. Pro from £29/month. 14-day money-back guarantee.
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